Freshworks is a Software-based company that predominately focuses on customer and client services. Moreover, they found delight in providing Software as a service that is quick to implement and operate for end users. To enlarge their business growth, they primarily focused on approaching software-based efficient services for everyone, particularly for IT sectors, customers, clients, and marketing. Moreover, they plan to hire more than 8000 freshers in every geographical location. 

Due to their diligence, they have reached more than 55,000 companies worldwide and sustain their stability by providing SaaS to better the Customer experience management/customer experience and Human Resource Service Management/Information Technology Service Management. 

In 2010, Founders Girish Mathrubootham and Shan Krishnasamy started working and focusing on cloud-based software services and officially integrated the Freshdesk. And in 2014, Freshdesk set up its second product – Freshservice/Freshsales. 

In 2017, the Freshdesk was renamed Freshworks Inc. Moreover, Freshworks is ranked #40 on the Forbes Cloud 100 list for the third year, with three Gartner Magic Quadrant Reports in the Customer Engagement Software category. Further, Freshworks reaches initial public offering and commences trading on the Nasdaq Global Select Market. 

Moreover, Freshworks is the first Indian software products business to list on the Nasdaq, generating over $1.03 billion in an IPO with a market capitalization of $10.13 billion. This is a major turning point for Indian SaaS companies, one that has been years in the making.

If you are a fresher interested in starting a career in Freshworks, you will be responsible for designing, creating, and selling apps in the market. Moreover, you will be working on technology for building efficient and flexible tools for businesses globally. So, an interested individual can participate and work with the team to integrate the new technology on the market. 

Freshworks is headquartered in San Mateo, California, with offices in India, Australia, the United Kingdom, and Germany. Over 1,50,000 businesses around the world utilize the company’s cloud-based suite, including the NHS, Honda, Rightmove, Hugo Boss, Citizens Advice, Toshiba, and Cisco.

So, freshers can integrate with them to work on various platforms such as Freshdesk, Freshping, Freshservice, Freshchat, Freshstatus, Freshsuccess, Freshsales, Freshteam, Freshmarketer, and Freshcaller.

Moreover, they provide various app services for businesses, such as Apps Dynamic ticket field, Details, Attachments Viewer, PagerDuty, Jamf, Box, and IT Resource Management. These are trending apps in the market. 

Latest technological apps like Google Cloud Functions – Orch, FreshBridge Connect, Google Cloud Storage – Orch, Asana – Orch, ModulesGarden Freshservice For WHMCS, Freshdesk Contact Center – Orch, Password Generator – Orch, and Azure Blob Storage – Orch. 

The popular app created by the Freshworks engineers such as TeamViewer, Google Hangouts, Office 365 Calendar, Skype, Google Calendar, Ticket Conversation Customizations, Dynamic Ticket Fields, Quick View Requester Assets, and Ticket Due by property customization. 

We discussed the few Software and app-based services provided by Freshworks. And this information would help to understand the engineering work in Freshworks. 

Now, we shall discuss Freshworks salary, types of jobs offered in Freshworks, roles, and responsibilities. 

Types of jobs offered in Freshworks:

Senior Software Engineer, Software Engineer, Customer Success Manager, Account Executive, Product Specialist, Business Development Executive, Product Developer, Sales, Product Consultant Account Manager, Technical Account Manager, Software Developer, Business Development Representative, Lead Software Engineer, Sales Development Representative (SDR), etc. Therefore, plenty of job opportunities are piled up in Freshworks for freshers and professional. 

Now, we shall discuss roles and responsibilities for freshers and Freshworks salaries for freshers. 

Software Engineering

• Problem-solving and analytical thinking skills
• Programming language skills in Python, Ruby, Java, SQL, Ruby
• Strong understanding of database systems, algorithms, and object-oriented programming concepts. 
• Multitasking skill
• Prior internship experience related to your subject would be Plus
• Previous experience in building an app would be advantageous.

If you want to learn java scripting language, you can take up a Java Training in Chennai to fully understand Java concepts.

Customer Support

• Candidate must understand customer’s needs and ability to communicate more efficiently.
• Communication skills- written and oral.
• Ability to learn the latest technology and marketing strategies.

Digital Marketing associate

• If candidate heading into the digital marketing field should have a working knowledge of technology and the cloud
• Flexibility and patience in the face of changing methods and objectives 
• Knowledge of grammar, spelling, and punctuation 
• Strong presentation, organization, and communication skills.

Suppose you want to land your career in the marketing field. In that case, you can take a Digital Marketing Course in Bangalore to understand Digital marketing strategies and techniques.

If you are professional, your job role would be different from freshers. For example, if you are a senior software engineer, you must have these responsibilities.

• Object-oriented programming concepts.
• Knowledge of Software Development Lifecycle
• Scripting skill in Ruby
• Solid problem-solving skills
• Knowledge of data structures and algorithms
• Knowledge of AWS web services.

If you want to understand AWS Cloud Platform, you can join AWS Training in Chennai to better understand Virtual Machines, Networks, Databases, etc. 

Now, we shall discuss Freshworks Salary for Freshers, educational qualification, a basic skill for freshers, and the interview process.

Educational Qualification

Bachelor’s in Engineering/Bachelor’s in Technology, Bachelor of Computer Application, Bachelor of Science, Master of Engineering/Master of Technology, Bachelor of Business Administration, Bachelor of Commerce, Information technology (IT), computer science (CS), and Electronics and communication engineering. 

These qualifications depend on the role that the candidate needs to obtain. Now, we shall look at the basic skills for freshers and Freshworks fresher salary in detail.

Basic Skills

• Engineering skills with excellent oral and written communication abilities
• Ability to solve problems
• Hands-on coding experience
• Data structures and algorithms knowledge
• In-depth understanding of Linux systems
• Extensive knowledge of OOP
• Proven track record of developing large-scale performance services
• Debugging in a SaaS environment with a strict integration of information.

If you want to understand Linux OS, you can enroll in Linux Online Courses to understand installation, testing, deploying, etc. 

Now, we shall discuss the Freshworks software engineer salary and interview process for freshers. 

Interview Process

Online Test- In this round, you can expect the question from English grammar, Coding, etc.

Technical Interview- you can expect questions from Javascript, Hypertext Markup Language5, Cascading Style Sheets, mathematical symbols, etc.

HR Interview- You can expect questions from your CV. The interviewer will ask about self-introduction, qualifications, skills, etc. 

The interview process may differ from the technical and non-technical job roles. If you’re attending the campus selection process, you may have the possibility of attaining the group discussion round at the beginning. 

Freshworks Salary

Freshworks Salary for Freshers with less than one year of experience, the average Freshworks Fresher salary in India is around ₹ 1.6 lakhs per year. Fresher salaries range from ₹ 0.2 lakhs to ₹ 3.3 lakhs per year at Freshworks.

Freshworks salary for software engineers between ₹1,90,613 to ₹5 lakhs per year. But after gaining years of experience, you can earn more than ₹5 lakhs. 

Freshworks Customer Support salaries average ₹35,500 per month. Freshworks’ Customer Support salaries range from ₹20,350 to ₹30,350 per month.

If you are Sales Development Executive, salaries range from ₹4.5 lakhs to ₹ 5.5 lakhs. 

Now, you would have understood the Freshworks fresher salary, types of job roles, education qualification, basic skills, and interview process for freshers. So, we hope this blog will have imparted you with the necessary knowledge about the company profile and will help you land your career in Freshworks.